What to do in case of an Air Europa strike?

You are at the airport, suitcase in hand, ready to take off… when suddenly, an announcement is made: your Air Europa flight is disrupted due to a strike. This stressful and unexpected situation can upset your plans in an instant. At Indemniflight, our mission is simple: to help you assert your rights and obtain the compensation you deserve.

Work stoppages in the aviation sector, whether involving Air Europa or other airlines, can be confusing. It is essential to understand the differences:

• Strike external to the airline: when it affects third parties (air traffic controllers, security, etc.), Air Europa may be exempt from compensation if it proves the exceptional nature of the event.
• Internal labor dispute: if initiated by the airline’s staff (pilots, flight attendants, ground personnel, etc.), the carrier is obliged to compensate you.

Wondering what steps to take if you find yourself in such situations? Follow our step-by-step advice: we explain everything.

Your rights in case of a strike: what the law says

When your flight is disrupted due to a labor dispute, you benefit from enhanced protection thanks to the European Parliament Regulation (EC) No 261/2004. This legal text governs air passenger rights throughout the European Union and applies both to canceled flights, significant delays, and denied boarding.

European regulations protect air passengers

To be eligible for compensation after a strike, certain conditions must be met. First, your flight must fall under the European Regulation, which is the case if you are traveling from an EU member country on a flight operated by Air Europa, or if you are arriving in the EU aboard a flight from the same airline.

Next, it is imperative that you hold a confirmed booking and that you arrived on time for check-in, unless the flight was canceled without prior notice. Finally, your claim can only succeed if you have not already been compensated for the same flight through another procedure or alternative solution offered by the airline (such as a refund or accepted voucher).

These criteria, although seemingly simple, can lead to disputes with airlines. That is why it is crucial to fully understand your rights, and to work with professionals like Indemniflight to assert your claim quickly and efficiently. Under these conditions, you may be entitled to financial compensation, but not only that.

Passenger assistance

In addition to possible compensation, the airline is also required to provide immediate assistance, as soon as your flight is delayed by two hours or more (depending on the flight distance). This means Air Europa must provide, free of charge:

• Refreshments and meals appropriate to the waiting time.
• The possibility to make two phone calls or send emails.
• And, if the flight is postponed until the next day, a hotel night with round-trip transport between the airport and accommodation.

These measures are mandatory, whether the strike is considered exceptional or not. And if the airline fails to meet these obligations, it further strengthens your rights to compensation. Even if some labor disputes can be confusing, the principle remains the same: passengers must be cared for and compensated when the airline is found responsible.

What Compensation Are You Entitled To?

If an internal strike is announced within Air Europa — such as by its pilots, cabin crew, or ground staff — causing the delay or cancellation of your flight, the airline is obliged to compensate you in accordance with the applicable European regulation.

To be eligible for compensation in the event of a labor dispute, certain conditions must be met. One of the primary cases concerns the cancellation of a flight less than 14 days before departure, without a reasonable alternative being offered to you. If the replacement option forces you to arrive significantly late, this entitles you to compensation.

Another common case: you are informed of a delay of three hours or more upon arrival at your destination. Even if boarding took place, a significant delay at landing is considered a harm justifying compensation under the regulation.

You may also be compensated if you were denied boarding against your will, despite meeting all necessary travel conditions. This is common in cases of overbooking but can also occur during a strike.

Finally, for your claim to be valid, it is essential that you have a confirmed reservation and that you checked in on time, unless the flight was canceled unexpectedly.

Compensation scale in case of a strike

Compensation amounts for a flight are calculated based on the distance traveled, as shown in the table:

These amounts represent the legal maximum compensation for a disrupted flight. The compensation may be reduced by half if the airline offers you a satisfactory rerouting.

Exceptions to the rule

However, Air Europa may refuse to pay compensation if it can prove that the strike constitutes an extraordinary circumstance, meaning an event completely beyond its control, such as:

• A strike by air traffic controllers or airport staff.
• Extreme weather conditions (storms, fog, etc.).
• Crises situations (political instability, security threats, etc.).

In many cases, airlines wrongly try to invoke these reasons. That’s why using Indemniflight helps you maximize your chances of success. Our team will verify the exact nature of the strike, prepare your claim, and request compensation on your behalf, with no upfront fees.

If successful, we retain 35% of the amount obtained, and nothing if your claim is unsuccessful.

How to receive your compensation after a strike?

A flight canceled or severely delayed due to a strike? You have the right to claim compensation, but you need to know who to contact… and how to submit your claim successfully.

You have two options: contact the airline directly or entrust your case to Indemniflight to save time and increase your chances of success.

Make the claim yourself with Air Europa

You can take action by contacting the airline on your own. This involves:

• Writing a formal complaint addressed to Air Europa’s customer service, detailing the situation (flight number, date, nature of the disruption…)
• Attaching all relevant documents: boarding pass, booking confirmation, proof of delay or cancellation.
• Specifying the amount of compensation claimed, according to the scales of Regulation (EC) No 261/2004.

If Air Europa refuses to compensate you, you can then turn to the DGAC (French Civil Aviation Authority) or take your case to a competent court. But these steps can be lengthy, complex, and often discouraging.

Entrust your case to Indemniflight

At Indemniflight, we understand how much a strike can disrupt your plans and cause stress. That’s why we designed an ultra-accessible solution that lets you claim compensation without wasting time, without complexity, and with no upfront fees. It all starts with a quick review of your case.

On our website, you just enter your flight number and departure date. In seconds, our system analyzes your flight using up-to-date databases on delays, strikes, and air traffic movements. This allows us to determine precisely if you are eligible for compensation under European Regulation (EC) No 261/2004.

If you meet the criteria, you can then submit your claim immediately, directly online. With a few clicks, your request is sent to our specialized team who takes over and handles all procedures for you. This includes drafting the claim, following up with Air Europa, negotiating, and if necessary, legal action.

You don’t have to do anything, and especially you don’t pay anything upfront. Our fees are only taken if successful, at 35% of the compensation obtained. If you receive nothing, you pay nothing. Our goal is simple: save you time and money, while sparing you the frustration of endless exchanges with airlines.

Our experts rely on a highly accurate database (flights, strikes, weather…) to analyze your case and defend your rights with Air Europa. In case of prolonged dispute, we can even involve specialized lawyers.

What to do in case of a strike at Air Europa? Our practical advice

A flight canceled or delayed due to a strike at Air Europa can quickly turn your trip into an obstacle course. To protect your rights and maximize your chances of compensation, here are the right steps to take:

• Contact Air Europa as soon as the disruption is announced to know the exact reasons for the problem. Ask for written confirmation if possible.
• Keep all your travel documents: booking confirmation, boarding pass, ID, baggage receipt, photos of airport display screens, delay certificates…
• Request immediate assistance if the delay exceeds 2 hours: refreshments, meals, free phone calls or emails, and possibly accommodation if the flight is postponed to the next day.
• Note the actual time of takeoff and landing: these details will be essential to support your compensation claim.

In the event of an Air Europa staff strike, the airline is often responsible and therefore obliged to compensate you. But to make your claim strong, it is crucial to have concrete evidence and to act quickly.

Have doubts? Questions? Call on Indemniflight. Our experts are here to assist you for free, check your rights, and initiate the process on your behalf, even if the airline delays things.

Internal strikes (by Air Europa staff) are generally considered avoidable under European law. This means you very often have the right to compensation, even if the airline claims otherwise.

Need help? Entrust your case to Indemniflight and let our specialists defend your rights with no upfront fees.