Indemniflight, France’s leading air passenger compensation company

Founded in 2016 in Paris, Indemniflight has spent 10 years defending air passengers’ rights against airlines. Delayed, cancelled or overbooked flight: we handle your claim end-to-end — from the amicable claim to court if necessary — with no upfront fees: we only get paid if you get compensated.

Indemniflight in numbers

• 10 years of experience serving air passengers (since 2016)
• Over 73,000 claims handled
• Over 100,000 passengers assisted across France and Europe
• Millions of euros recovered from airlines
• 92% success rate on eligible claims
• Service available in 4 languages (French, English, Spanish, Portuguese)

Why we exist

• 72% of passengers don’t know their rights
• Only 6% of passengers eligible for compensation actually obtain it
• Airlines rely on attrition and procedural complexity

European regulation EC 261/2004 entitles you to up to €600 compensation per passenger for flights delayed over 3 hours, cancelled or overbooked. Our mission: making sure that right is enforced, systematically.

Our team

Edouard Delgatte — Chief Executive Officer

Founder of Indemniflight, Edouard has led the company since 2016 with one conviction: no passenger should give up their rights when facing an airline.

Babak Rashidi — Chief Technical Officer

Babak designs and operates Indemniflight’s technology platform: online claim filing, automated tracking, document processing — the machine that makes defending tens of thousands of passengers possible.

Éniko Virag — Chief Legal Officer

A trained legal expert, Éniko leads all legal operations: formal notices, litigation, and coordination of our partner law firm network. See her profile →

Our expert consultants — the legal committee supporting us

Indemniflight works with a network of leading external consultants — recognised lawyers and legal experts in European air law — who advise on complex cases and contribute to our legal content.

Joyce Pitcher — Lawyer, Pitcher Avocat

Specialist in mass litigation under EC 261/2004, with victories before the CJEU. See her profile →

Anaïs Escudié — Legal expert, transport law

A leading voice on EC 261/2004 doctrine, certified by Expertes France. See her profile →

Emmanuelle Hober Zaffran — Lawyer, EHZ Avocats

18 years as in-house counsel at Air France-KLM: she knows airlines from the inside. See her profile →

Laurence Jégouzo — Lawyer, Associate Professor (Sorbonne)

A reference in aviation tourism law, author of “Le Droit du Tourisme”. See her profile →

Contact us

A question about a disrupted flight? Check your eligibility in 2 minutes or contact our team.