What to Do in Case of a Transavia Strike? Conditions and Compensation

You find yourself at the airport or are about to depart and are confronted with the announcement of a Transavia strike? Don’t panic! Indemniflight guides you through overcoming disruptions caused by strikes in the aviation sector. Labor movements within the aviation sector have particularities. Indeed, you may face two possible scenarios:

• If the event is not attributable to the airline, the airline is obligated to compensate you. However, if the carrier can demonstrate that the strike was involuntary and unforeseen, it may be exempt from this obligation.
• If the Transavia strike comes from the airline and its staff, then the airline is legally required to compensate you, regardless of the circumstances.

How to Know if Your Transavia Flight is Canceled?

A subsidiary of the Air France group, Transavia is a low-cost airline that holds a significant share of the air transport market in France. Like other airlines, Transavia may experience delays and flight cancellations due to strikes.

To get information about your flight, you can explore different sources, such as:

• Check the list of canceled flights directly on the subsidiary’s official website.
• Consult the company’s social media announcements.
• Contact their customer service.
• Use the airline’s mobile app.
• Check the latest Transavia flights on this page.

Indemniflight provides information to better handle such a situation.

When Can I Receive Compensation in Case of a Transavia Strike?

According to the provisions of the European Regulation No. 261/2004, air passengers affected by flight disruptions may be entitled to compensation under certain conditions.

So, what compensations can you claim in the case of a Transavia strike? When can you receive them? What conditions might disqualify passengers from the compensation process?

Passenger Rights in the Case of a Transavia Strike

When a labor movement leads to a flight cancellation or delay, the airline must provide assistance. Indeed, while waiting at the airport, you may receive food and drinks. Additionally, the carrier covers your phone call, email, or fax usage.

If your flight is rescheduled for the next day, the airline will cover hotel accommodation and transport to get there. If they do not provide such assistance and you are forced to incur expenses yourself, you have the right to reimbursement.

Therefore, be sure to keep your receipts and invoices in order to make a claim in a timely manner. The rights of air passengers in case of an incident are numerous. In addition to the right to assistance, passengers may also be entitled to compensation.

How to Get Compensated by Transavia?

Compensations for social movements are calculated based on the flight distance. Compensation can reach up to 600 euros per passenger and is independent of the price of the ticket. When you experience a flight delay, it must be at least 3 hours for you to qualify for compensation. Here are the details of possible compensation in case of a Transavia strike:

• 250 euros for flights under 1500 km;
• 400 euros for flights between 1500 and 3500 km;
• 600 euros for flights over 3500 km.

This compensation can be claimed up to 5 years after the flight date. To be eligible for compensation, it is essential that the airline is based within the European Union and that the flight is departing from or arriving at an airport located in an EU member country.

Moreover, the labor movement must be the responsibility of the airline. When you are the victim of a flight incident because aviation staff have engaged in a labor movement, you have a good chance of being compensated.

Are Transavia Tickets Refundable?

There are exceptions that make a refund impossible.

• One example concerns cases where the carrier notifies you at least 14 days in advance about a disruption to your flight.
• A refund will also be impossible if the airline can prove it could not anticipate that its staff would interrupt their work (which is difficult to prove in practice).
• The carrier can claim an extraordinary circumstance to avoid any compensation obligation.

To do this, they must prove that it was not the Transavia strike that caused the flight incidents, but rather situations like weather problems, air traffic controllers’ work stoppage, or health issues affecting crew members or passengers…

Do You Have to Go to the Airport in Case of a Transavia Strike?

Your presence at the check-in counter, even in the case of a flight strike, is very important. Indeed, the airline may reroute passengers to a new flight as quickly as possible.

If you are not at the location to benefit from this, you lose all rights to file a claim. However, after 5 hours of waiting, you have the right to claim a refund for your ticket from the airline. They must comply within 7 days following this.

What Are the Alternatives to Travel in Case of a Transavia Strike?

In such an event, you can ask the airline to put you on another flight free of charge when yours is delayed or canceled.

But sometimes they may not be able to offer a quick rerouting. In this case, you can register on the next flight of another carrier that is soon departing for your destination. This alternative is entirely possible.

Furthermore, you can use another mode of transport, such as a train, to reach your destination when a strike prevents your flight from taking off. Be aware that this is generally free of charge.

However, if you take the initiative to take a train without consulting the airline, they may ask you to pay the difference if the train ticket is more expensive than the flight ticket.

Besides the train, you can also rent a car to reach your destination. However, in this case, the airline is not obligated to reimburse you. If they accept, it is important to have everything in writing.

Our Tips for Dealing with a Transavia Strike

When you arrive at the airport and find out that your flight is delayed or canceled, approach the on-site staff to find out the cause. If it is indeed a labor movement, you must ask for a delay or flight cancellation certificate from the airline.

It is also necessary to keep the following documents:

• The boarding pass.
• The booking confirmation.
• The electronic ticket.
• All receipts for additional expenses.

It is also important to record your travel details. This mainly includes the flight number, times, and the duration of the delay. With all this, you can file a claim for assistance and compensation if it is not automatic.

How to contact Transavia to claim compensation?

You can prepare your file yourself and submit it directly to the airline’s customer service. However, it is worth noting that such an approach rarely leads to success.

To increase your chances of getting compensation for the damage caused by the strike, it is more reasonable and effective to contact an intermediary like Indemniflight. To proceed directly with the carrier, you need to:

• Send them a written complaint with all your travel and related expense proofs,
• Contact the Directorate General for Civil Aviation (DGAC) if your request is unsuccessful,
• Or take legal action.

Don’t forget that the amount of compensation varies depending on the length of your flight:

Why handle your claims with Indemniflight?

The procedures are long, complex, and don’t always lead to a positive outcome. Indeed, airlines tend to drag things out in order to avoid compensating customers, often citing extraordinary circumstances, even in the case of a strike.

That’s why we recommend contacting Indemniflight to help you with your claims! Specializing in obtaining compensation for air passengers, our teams handle your case for free until it is resolved.

It is only when the airline pays you the compensation that Indemniflight charges a fee of 35% of the amount received. In case of failure, you pay nothing.

So don’t hesitate for a second and submit your claim online!