Transavia Cancelled Flight Compensation: Rights and Steps to Take. Our Guide After 100k Claims

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A simple call from Transavia disrupts your travel plans: your flight is cancelled. And yet, everything about your trip seemed perfectly organized. Faced with this frustrating situation, one question comes to mind: how can you claim compensation for cancelled Transavia flights? What are your rights in such circumstances? At Indemniflight, we understand the inconvenience caused by this situation and we’re here to guide you through the necessary steps to claim your compensation in case of a Transavia flight cancellation. Follow our lead, we’ll explain everything!

  • Assert your rights as an air passenger
  • The steps to follow to claim compensation
  • What compensation can you expect?
  • Our tips and advice in case of a Transavia flight cancellation

Whether you’re flying from Orly or any other airport, flight delays and cancellations can completely disrupt your travel plans. At Indemniflight, we help you file a claim and obtain compensation quickly.

Has your Transavia flight been cancelled? Assert your rights!

If you are facing a Transavia flight cancellation, be aware that you have rights to obtain compensation. Indeed, European legislation requires the airline to compensate its passengers in the event of a cancelled flight. Air passengers can also claim compensation in case of overbooking or delayed flights. This process is based on European regulations that protect your rights.

In fact, a law passed in 2004 by the European Union protects air travelers’ rights. It states that for any delayed flight or unexpected flight cancellation, the airline you travel with is required to provide financial compensation. We’ll explain how you can request and receive compensation for a cancelled Transavia flight. Rights in case of a Transavia cancelled flight

Transavia’s obligations in the event of a flight cancellation

Transavia is subject, like all European airlines, to the European Regulation No. 261/2004. It is therefore required, among other things, to inform air passengers at least two weeks before their scheduled departure in the event of a cancelled flight.

According to this same regulation, in the event of a Transavia flight cancellation, the airline must provide an alternative solution that does not disrupt your plans. If you did not receive any communication from the Dutch airline at least 14 days before departure, the company is subject to certain obligations:

  • If the cancellation of your Transavia flight was communicated between 7 and 14 days in advance, the airline must arrange a substitute flight that departs no more than 2 hours earlier and arrives no more than 4 hours later than your original flight.
  • If the notice was given less than 7 days before your scheduled departure, the KLM subsidiary must provide another flight that departs no more than 1 hour earlier and arrives no more than 2 hours later than your original ticket, or pay you compensation.

However, if you were notified more than 14 days in advance of the cancellation of your flight, all of Transavia’s obligations are lifted. However, this does not mean that you will have to cancel your hotel reservation and unpack your bags. Generally, three options are available to you in this case:

  • Agree to take an alternative flight (provided by the airline).
  • Board a flight on another date.
  • Request a refund if you have decided not to travel anymore.

In such cases, accumulated delays can extend your journey to your destination. It is essential to know your rights, particularly to assert a claim with airlines such as Transavia.

Receive up to €600 in compensation for a cancelled flight with Transavia

According to Regulation 261/2004, any passenger departing from or arriving in an EU country who has been a victim of a Transavia flight cancellation can claim compensation. This is only valid if the Dutch airline has not met the obligations mentioned earlier.

Whether you are traveling from Paris, Orly, or another European city, this regulation applies to both cancelled flights and significant delays.

If this is your case, the amount you will receive will then depend on the distance of your flight:

Distance Compensation Amount
Flights under 1500 km 250 euros
Flights within the EU, over 1500 km, and other flights between 1500 and 3500 km 400 euros
Flights over 3500 km 600 euros

Conditions that do not entitle you to compensation

It is important to know the reason why your flight was canceled by Transavia. In fact, certain specific cases may prevent you from being compensated, as they do not fall under the airline’s responsibility. These reasons can include:

  • Particular weather conditions (snowstorm, hurricane, etc.).
  • Certain extraordinary circumstances (political events, etc.).
  • An air traffic controller strike.

Airlines are not responsible for delays caused by external reasons such as general strikes or decisions made by airport authorities.

Conditions for Transavia flight cancellation

What steps should you take when your Transavia flight is canceled?

If you think you are eligible for compensation for a canceled Transavia flight, you can start a process. First, send a registered letter with acknowledgment of receipt (AR) to the airline, attaching a copy of your ID or passport, as well as your boarding passes or any other document proving your case. A well-written letter, clearly mentioning the delays or cancellations you experienced, can increase your chances of receiving a refund.

In some cases, you can activate your Transavia cancellation insurance to get a refund.

Although the process seems easy at first, you should know that the road to getting your Transavia canceled flight compensation can be very difficult. Indeed, the airline’s customer service and travel agency are not always efficient and willing to ensure you get what you’re owed. By contacting customer service, you are not guaranteed to receive compensation.

The process can take a very long time. And it is almost never cost-effective to go to court due to lawyer fees. Additionally, it only takes Transavia to find a false pretext related to weather conditions or other external factors to reject your refund request. This is where Indemniflight comes in!

Transavia Canceled Flight Compensation: What We Can Do for You

At Indemniflight, we ensure that justice is done for you! From start to finish, we guide you through all the administrative and legal steps necessary to obtain your compensation. Our team of experts in overbooking and delays also contacts airlines directly to maximize your chances of success. We are very familiar with the nuances of European regulations.

Our services take care of preparing and submitting your claim file to Transavia to increase your chances of being compensated. The file consists of several pieces of information (date, ticket price, airline, etc.). Since your claim is handled by us, you will not have to pay anything throughout the process.

As a commission, we will only retain 35% VAT of the compensation amount you will receive. If, at the end of the process, you do not get any compensation, we will not take any commission. It is worth noting that your rights are not limited to the flat rate amount specified by European legislation in case of a canceled flight. Additional expenses that you had to pay (accommodation, meals, transportation, etc.) due to the change in plans should also be added.

Indemniflight helps with your canceled flight compensation process with Transavia

About Transavia

Founded in 1965, Transavia is a Dutch low-cost airline based at Amsterdam-Schiphol Airport and Strasbourg Airport in France. It serves many popular destinations from Orly and Paris, ensuring wide accessibility for passengers. With over 30 aircraft, including several models such as the Boeing 737-800, this airline transports about 4.8 million passengers per year. Transavia France was created following the merger of Air France and Transavia Holland in 2006.

Since 2007, it has been part of the Air France-KLM group alongside Air France, KLM, and HOP! in passenger transport. It is involved in several projects worldwide. Transavia is also a signatory of the Observatair Charter, which tracks the progress of companies in terms of sustainable development.

Additionally, it is a partner of the Rallye des Gazelles and the Marathon des Sables. The Dutch airline gives you the opportunity to book your ticket directly on its website. If you make your reservation online, you have the option to modify:

  • your departure or arrival airport,
  • the dates of your round-trip ticket as well as the times.

At Indemniflight, we are here to assist you at every step of this sometimes complex process. Don’t wait any longer to assert your rights. Contact us now and claim your compensation. Your trip deserves to be rewarded, and we are here to ensure you receive what you’re entitled to.

Learn more about a delayed Transavia flight.

Learn more about a Transavia claim.

Learn more about a Transavia cancellation refund.

Learn more about a Transavia flight cancellation due to strike.

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