Everything You Need to Know About Compensation for a Delayed Flight with Transavia
Retard flight with Transavia How to obtain compensation?
As soon as you arrive at the airport, the departure board displays your flight number followed by the word “delayed.” A hard piece of information to swallow. But don’t worry! As an air passenger, you have rights. In fact, if your flight with Transavia has been delayed for more than 3 hours, you can claim compensation of up to 600 euros.
At Indemniflight, we understand the importance of your holidays. That’s why we are committed to helping you obtain compensation quickly. With our expertise in delayed flight compensation with Transavia, we guide you through the process, offering you the peace of mind you deserve. Discover everything you need to know about claiming your compensation.
- Detailed information on your rights
- The steps to follow to file a Transavia claim
- We’ve gathered all the necessary resources to help you get what you’re owed, hassle-free.
Don’t let a flight delay ruin your precious vacation. With Indemniflight, take control and get your compensation. Because your time and money matter.
What are your rights in Europe regarding air travel?
It is important to know that all air passengers have rights and it is our duty to enforce them! To that end, Regulation No. 261/2004, which came into effect on February 11, 2004, establishes common and more precise rules for compensation of travelers and assistance in the event of a canceled or delayed flight. This European regulation guarantees strong protections for delayed or canceled flights, even for destinations outside of France.
For delays longer than 3 hours, compensation for a delayed flight is due unless it is caused by extraordinary circumstances, meaning an event beyond the airline’s control. These may include weather conditions or a strike by air traffic controllers.
Furthermore, the legislation applies to European airlines whose flights depart or arrive within the EU. It also applies to foreign airlines whose flights originate from the European Union. If there is no extraordinary circumstance, then the regulation entitles you to compensation for a delayed flight.
Passengers also have the right to file a claim in case of issues with their baggage, whether it’s lost, damaged, or delayed in delivery.
What compensation for a delayed flight?
In addition to delays, passengers facing overbooking or flight cancellations can also benefit from compensation under European law.
The flat-rate compensation varies as follows, depending on the distance of your flight. This scale applies to flights departing from European airports, including those in Paris, regardless of your destination.
| Flight Distance | Compensation Amount |
| Flight under 1500 km | 250 euros |
| Flight between 1500 and 3500 km | 400 euros |
| Flight over 3500 km | 600 euros |
Flight Delay with Transavia: How to Claim Your Compensation?
When you are a victim of a delayed flight with Transavia, you can start the process, either on your own or by using the services of Indemniflight.
Request a Refund from Transavia
You are free to contact the airline yourself by sending a simple registered letter with acknowledgment of receipt. However, this process might be long and unsuccessful. Indeed, the airline often takes advantage of any minor mistake to avoid granting you financial compensation for your delayed flight. A missing document in the file is a sufficient excuse to force you to go to court.
Additionally, the airline will use the ambiguity of extraordinary circumstances to provide false justifications. Our organization was created to fight against this form of injustice. In case of extended delays, it is recommended to keep receipts for extra expenses, such as meals, to include in your refund request.
Overbooking cases are also covered by the provisions of European regulations, ensuring fair compensation.
Using Indemniflight Services for a Flight Delay
To assist you, our teams undertake the administrative and legal steps, completely free of charge, so that justice is served and you receive your compensation. Simply submit a claim on our website, and our lawyers will take care of the rest. In return and only in case of success, Indemniflight charges a 35% commission on the amount of your compensation. So, don’t waste time, contact us now!
Our Tips in Case of a Delayed Flight
To optimize your chances of being compensated, we advise you to keep all documents related to your flight, including your boarding passes. Additionally, it is recommended to request a delay certificate from the airline to justify your claim more easily.
Also, consider checking reviews left by other passengers on platforms like Tripadvisor to learn about the airline’s handling of delays or cancellations.
It’s important to know that in the event of a delay, your rights are not limited to receiving compensation for a delayed flight. In fact, you can receive a Transavia refund for additional expenses (meals, hotel, taxi) depending on the delay duration. If your luggage is also affected by the delay or cancellation, you can include this issue in your claim with Transavia.
Lastly, don’t give up on taking your flight! If you decide only to get a refund or take another flight, you waive your rights and will no longer be able to claim delayed flight compensation!
Are You Always Eligible for Compensation for a Delayed Transavia Flight?
It sometimes happens that a flight is delayed by several hours, even more than a day. As a passenger, this is a serious breach for which you should be compensated. Therefore, it is important to know when you are entitled to compensation for a delayed Transavia flight and when you are not.
When you are a victim of a flight delay, the airline compensates you in various ways once its responsibility is established. Thus, any delay or cancellation of a flight attributable to the airline, whether technical or due to other reasons such as overbooking, must be compensated. This is stipulated by the Court of Justice of the European Union, which has clearly outlined the conditions for compensating passengers in case of flight delays or cancellations.
Your Transavia Flight Is Delayed by More Than 3 Hours
As per the Regulation (EC) No. 261/2004, if the delay exceeds 3 hours, air passengers are entitled to financial compensation based on the flight distance. As a reminder, here are the details of the amounts you can receive:
- 250 euros for flights shorter than 1500 km
- 400 euros for flights between 1500 km and 2,500 km, and for intra-community flights over 3,500 km
- 600 euros for non-intra-community flights over 3,500 km.
Your Transavia Flight Is Delayed by More Than 2 Hours
It is also important to note that if the delay exceeds 2 hours, Transavia offers all passengers meals, refreshments, two free phone calls, faxes, or emails. Similarly, when a flight’s departure is postponed to the following day, the airline covers its passengers’ hotel accommodation, as well as their transport from the airport to the hotel and from the hotel to the airport for free. Furthermore, for delays exceeding 5 hours, passengers can request a refund of their ticket.
No Transavia Compensation If Extraordinary Circumstances Are Cited
It is important to know that compensation for a delayed Transavia flight does not apply when the reasons for the delay or cancellation are due to extraordinary circumstances for which the airline is not responsible. For instance, delays or cancellations caused by weather conditions, air traffic controller strikes, or major political upheavals in a country are not eligible for compensation.
Additionally, you are not eligible for financial compensation if you are notified at least two weeks in advance about the postponement or rescheduling of your trip. Finally, it should be noted that Regulation (EC) No. 261/2004 applies to passengers departing from and arriving at an airport located in an EU member state. It also applies to travelers departing from an airport in a non-EU country but flying to an EU member state.
This only concerns European airlines. When the airline is not European, the regulation applies when both departure and arrival are within the EU or when only the departure is from the European Union.
Problem with a Transavia Flight: How to Assert Your Rights?
If you miss a flight or are a victim of its cancellation, several steps allow you to receive financial compensation. Here are the details:
- Learn the reasons for the cancellation or delay to know if you are eligible for compensation or not
- If you are entitled to compensation for a delayed flight, gather all your supporting documents, such as travel documents (boarding pass, booking confirmation, e-ticket, and especially the delay certificate) and receipts for any expenses incurred (taxi, meals, drinks, etc.).
- Do you have all your supporting documents? Now, you can email the airline Transavia with copies of these documents attached. This process, which seems simple, hides subtleties that may encroach on your time and professional life.
Reviews on Tripadvisor often mention the processing times for claims by airlines in case of a delayed flight or baggage issues.
If you need to claim compensation for a cancelled or delayed flight, make sure your ticket is valid and that you have followed the correct procedures. In case of a strike affecting your flight, airlines must inform passengers of their rights and the solutions offered, including the refund of unused tickets.
In addition to being limited by the various regulations in the aviation industry, it remains difficult to effectively justify your claims. That’s why it is highly recommended to call upon specialists in the field, like Indemniflight. These are expert law firms that offer their services for free and are only rewarded when they win your case. Our fee is typically 35% of the amount of your compensation. For this reason, don’t hesitate to contact us.
About the Airline Company Transavia
Transavia is a Dutch low-cost airline subsidiary of the Air France-KLM group. Founded in 1965, it was 80% sold to the KLM Group in 1991. The company is known for its many flights to and from Paris, serving European and Mediterranean destinations.
In 1998, it became the first foreign airline to operate flights to Greece. In 2003, KLM acquired the remaining 20% of the company, becoming its sole shareholder. The following year, the company’s website became the first online purchasing site with a record of over 30,000 purchases in a single day. Additionally, the merger between Air France and KLM proved to be a boon for the development of this subsidiary.
Today, the company is regarded as the best low-cost airline in Europe. It now serves over 160 destinations across Europe and the Mediterranean, including London, Barcelona, Madrid, and Dublin. With 4.8 million passengers annually and a fleet consisting of about 60 Boeing 737-800 aircraft, it is one of the most dynamic low-cost airlines in Europe.
Therefore, for any compensation for a delayed Transavia flight, you don’t need to worry. The airline is known for the speed with which it handles claims. Within a maximum of two months, you will be compensated if it is deemed responsible for the delay or cancellation of your flight.
Feel free to check reviews on sites like Tripadvisor, which often reflect passengers’ satisfaction with the onboard service and baggage handling.
All that’s left for you is to enjoy your trip and trust Indemniflight in case of any issues with the airline!
