What to do in case of a Corsair strike to get compensation?

Imagine yourself at the airport, ready to board your long-awaited flight, and suddenly, you are informed of a Corsair strike. Frustration and anxiety take over.

Don’t worry! Indemniflight is here to guide you through all the necessary steps to assert your rights in case of a flight issue. Airline strikes, whether in France or elsewhere, can lead to complex situations. It is therefore crucial to understand the different scenarios to determine whether you are eligible for compensation.

• Strike not caused by the French airline: if the strike is not directly attributable to the airline, it must compensate you. However, if the airline can prove that the strike was unforeseeable and beyond its control, it won’t be required to pay compensation.
• Strike caused by the airline and its staff: when caused by internal conflicts involving its personnel, the airline is obliged to compensate you without exception.

Understanding these nuances is essential to assert your rights and receive the compensation you deserve. Indemniflight is your ally in navigating this process and turning a frustrating experience into a positive solution.

How to get compensation when affected by a strike?

Flight disruptions due to strikes are common in the airline industry. If your flight is canceled or delayed due to a strike, you may be able to file a claim with Corsair.

Indemniflight guides you through the necessary steps to obtain compensation from the airline.

Your rights as an air passenger

According to Regulation (EC) No. 261/2004 of the European Parliament and Council of 11 February 2004, every air passenger may be entitled to compensation in the event of a flight issue, under certain conditions. In France or elsewhere, strikes are a common cause of cancellations and delays.

If the strike is attributed to the airline, lawmakers consider that it should have taken steps to avoid disruptions for passengers. Compensation is therefore due, unless Corsair can prove it took all necessary measures and the disruption was unavoidable.

In addition to compensation, the airline must also provide an alternative means of transportation.

Waiting times to know to be eligible for compensation

The airline is also required to provide you with snacks and drinks after a certain waiting time:

• 2 hours for flights under 1500 km (short-haul)
• 3 hours for flights between 1500 and 3500 km (medium-haul)
• 4 hours for flights over 3500 km (long-haul)

If the wait exceeds 5 hours, you can request the French airline to refund your flight ticket. You will receive the refund within 7 days after filing the claim.

Amount of compensation you may claim

To eliminate any ambiguity about the amount of compensation you can claim in case of flight disruption, European legislation has established clear criteria based on the flight distance, regardless of the ticket price. Here are the compensations you may be entitled to:

To know exactly how much compensation you are entitled to, use the compensation calculator on our Indemniflight website. Then, let us handle your case to claim your rights from Corsair. Calling on our experts increases your chances of success, and you don’t have to pay anything upfront.

We only receive our fee if you are awarded compensation, amounting to 35% of the sum paid by the airline.

Exceptions That Make Reimbursement Impossible

The cause of the flight delay or cancellation is a crucial factor to consider. When the strike is not attributable to the French airline, you may be excluded from the compensation mechanism. Here are the main exceptions:

• Unpredictable strike: If Corsair can prove that the situation was unforeseeable and beyond its control, you will not be entitled to compensation.
• Advance notice: If the airline anticipates the strike and informs you of the flight cancellation at least 14 days in advance, it is not required to compensate you. This two-week notice is considered sufficient to minimize inconvenience for passengers.
• Airport staff strike: The airline may also avoid the obligation to compensate if the strike involves airport staff. This type of strike is considered an extraordinary circumstance under European regulations.

It is therefore essential to understand these exceptions in order to know whether you are eligible for compensation.

What Steps Should Be Taken to Obtain Compensation?

During a social movement, you can contact the airline directly to request compensation or use the services of Indemniflight, which is highly recommended.

Making a Claim Directly to the Airline

You can claim your compensation directly from Corsair by following these steps:

• Send a written claim: You need to send the airline a written letter along with all supporting documents and proof of expenses incurred.
• Contact the Directorate General for Civil Aviation (DGAC): If Corsair refuses to compensate you, you can contact the DGAC.
• Take legal action: As a last resort, you can initiate legal proceedings to obtain the compensation you are owed.

However, these steps can be long and complicated, often with no guarantee of success. That’s why we recommend using Indemniflight to assist you in your process and maximize your chances of receiving compensation.

Indeed, airlines often avoid completing the process to avoid compensating customers by claiming extraordinary circumstances.

Why Turn to Indemniflight in Case of a Strike?

Indemniflight is here to simplify this process and maximize your chances of success. Check your eligibility by entering your flight number and travel date on our website. If you are eligible, you can easily submit your claim online.

Our expert team takes care of your case with no upfront fees, using a vast airline database to ensure compliance with Regulation (EC) No 261/2004. We handle all the procedures, including the involvement of lawyers if necessary, thereby maximizing your chances of success.

Our fees are 35% of the compensation received, only in case of success.

Our Tips for Dealing with a Strike

If you arrive at the airport and find that your flight is delayed or cancelled, the first thing to do is to contact the on-site staff to find out the exact reason. If a strike is involved, ask the carrier for a certificate of flight delay or cancellation.

It is also essential to keep the following documents:

• Your boarding pass
• The booking confirmation
• The electronic ticket
• All receipts for additional expenses incurred

Note the details of your trip: the flight number, the scheduled and actual times, as well as the duration of the delay. This information will allow you to submit a claim for assistance and compensation, if it is not automatically offered by the carrier.

With these precautions, you will be better prepared to assert your rights and obtain the compensation you are entitled to.