Everything You Need to Know About a Corsair Claim

Flying is usually a pleasant experience, but when unexpected events occur, it can quickly turn into a nightmare. If you’ve been affected by a delay or cancellation on a Corsair flight, don’t worry — we’re here to help you file a claim with Corsair and get the compensation you deserve.

You were ready to board your dream vacation or an important business trip, only to find out your flight was delayed for several hours or even cancelled. That frustration is completely understandable.

But did you know that you’re entitled to compensation for these inconveniences? Under European regulations, passengers can claim compensation for significant delays or flight cancellations.

With Indemniflight, submitting a claim is quick and easy. Find out how we can help you receive the compensation you’re entitled to and regain control of your journey.

What does European regulation say about flight disruptions?

As an air passenger, your rights are protected under Regulation (EC) No 261/2004. This often-overlooked regulation clearly outlines the rules for passenger compensation and assistance in cases of denied boarding, delayed flights, or cancellations.

It applies to European airlines and flights involving a country in the European Union. For this regulation to apply, the flight must:

• Be between two EU countries.
• Arrive in the EU from a non-EU country on an EU airline.
• Depart from the EU to a non-EU country.

According to this law, Corsair is required to compensate you for delays of more than 3 hours, flight cancellations, or overbooking. In the case of a cancellation, Corsair must inform you at least two weeks before the scheduled flight. If it fails to do so, the airline must either offer a replacement flight or provide compensation.

Your rights in case of a delay or cancellation with Corsair

Whatever the reason for the flight delay or cancellation, Corsair must remain transparent and inform passengers about the assistance and compensation rules outlined in European regulations.

Corsair assistance in case of a delay of 2 hours or more

If the flight is delayed by 2 hours or more, Corsair must provide meals, refreshments, and give you the opportunity to make two phone calls of 5 minutes each. If you’re unable to reach your relatives, Corsair must also allow you to send emails.

Options in case of a delay of 5 hours or more

If the delay reaches 5 hours or more, you may choose to get a refund for your ticket after submitting a claim to Corsair. If you had a connecting flight, you may opt to return to your original departure point. Alternatively, you may be rebooked on another flight to your destination, even if it’s with another airline.

Corsair assistance in case of rescheduled flights

If your flight is rescheduled to a later day, Corsair must provide hotel accommodation, cover hotel expenses, and organize as well as pay for transfers between the airport and the hotel. By fulfilling these obligations, Corsair ensures that the inconvenience caused by flight disruptions is minimized as much as possible for its passengers.

How much compensation can you expect to receive?

If you’re entitled to compensation for a flight delay or cancellation, the amount will depend on the distance your flight was supposed to cover.

Here are the compensation amounts based on the flight distance:

With Indemniflight, you don’t have to do anything to recover your compensation. Simply entrust us with your case and let us take care of everything. It doesn’t cost you anything — we only get paid if you do. Everything is handled transparently, and you can track the progress of your claim by simply logging into your client account.

So don’t wait any longer! If your flight was delayed or cancelled, contact us first!

When is a claim to Corsair impossible?

Although you may be entitled to compensation if the delay or cancellation is due to a technical issue or a strike by Corsair employees, there are situations where the airline is not obliged to compensate you. These are so-called extraordinary circumstances which include:

• Air traffic control staff strike
• Unfavorable weather conditions
• Extraordinary circumstances beyond Corsair’s control

In these cases, responsibility for delays or cancellations cannot be attributed to Corsair, and the airline is not required to pay compensation to its passengers.

How to succeed with Corsair customer service?

If your travel issue meets the conditions mentioned above, you can try to contact Corsair customer service to claim compensation. However, you risk spending a lot of time and energy without any guarantee of success.

To do so, you can write a complaint letter and send it to Corsair customer service or fill out a form on the airline’s official website.

Contacting Corsair

You can contact Corsair customer service via:

• Their phone number: 3917 (from mainland France) or +33 1 70 39 22 10 (from the Indian Ocean).
• Their email address: groupe@corsair.fr.
• Postal address: 2, avenue Charles Lindbergh – 94636 Rungis – France

Using Indemniflight

Of course, we recommend contacting Indemniflight to make your claim. Indeed, Corsair customer service is often very busy, and you will likely receive very few responses. If you do get one, expect the process not to be fully completed. Airlines often use extraordinary circumstances as an excuse not to compensate you.

So instead of incurring high lawyer fees to resolve your issue, Indemniflight handles your claim and enforces your rights. Whatever method you use to file your Corsair claim, the average response time is 60 days.

To benefit from financial compensation, it is important to keep the date and flight number, booking reference, boarding pass (if you were able to check in), and baggage tag. These items will serve as proof to determine if your compensation claim is valid.

How to make a claim with Indemniflight?

Indemniflight is a French startup specialized in the defense of air passengers’ rights. We are here to represent you and help you obtain the compensation you are entitled to. Thanks to our expertise in compensation claims, we guarantee maximum efficiency. Every day, we interact with hundreds of airlines on behalf of our clients.

If you have a claim for a delayed or canceled flight, let us help you. Here is how our process works in 5 steps.

Checking your eligibility

The first step is to verify your eligibility for compensation and build your case. Visit our website and enter the information about your flight. You will find out if you are eligible for compensation and the amount you can claim. With just a few clicks, you can send us your case file, which must include your boarding pass, reservation, and electronic ticket.

File preparation and handling

Indemniflight’s legal experts will thoroughly review all the information you have provided us, as well as the information they gather themselves. This in-depth analysis allows us to build a strong case.

Amicable correspondence with Corsair

Once the file is ready, we begin amicable correspondence with Corsair. Indemniflight sends a complaint letter to the airline, outlining your rights and the airline’s obligations. We defend your case to obtain your compensation.

Legal action if necessary

If Corsair refuses to pay compensation following your claim, we initiate legal proceedings. Indemniflight is assisted by lawyers specialized in air transport law who fully understand the legal issues involved.

Payment of compensation

When Corsair pays your compensation, it is transferred to your account. Indemniflight charges a 35% commission. If we fail to recover your compensation, you pay nothing. All procedural costs, including lawyers’ fees and court expenses, are borne by us.

By using Indemniflight, you maximize your chances of receiving the compensation you are entitled to without hassle or additional costs in case of failure. Don’t let a disrupted flight ruin your trip — let Indemniflight help you!