

How to get a refund from Air Caraïbes?
Remboursement flight with Air Caraïbes How to obtain compensation?
Looking for answers on how to get a refund for your Air Caraïbes flight? Founded in 2000, this young yet dynamic airline quickly established itself in the Caribbean market thanks to its quality services. However, like all airlines, Air Caraïbes is not immune to unexpected events: delays, cancellations, denied boarding… These inconveniences can seriously disrupt your travel plans.
If you’ve experienced such an incident, you may be entitled to compensation. Find out how to receive your Air Caraïbes refund and under what conditions you can claim it. Follow our guide to understand every step and assert your rights without difficulty.
What are your rights as an air passenger?
The European Union Regulation of February 11, 2004 (EC 261/2004) defines air passenger rights and compensation conditions in the event of delayed, canceled, or overbooked flights. All flights departing from and/or arriving in European territory, as well as those connecting to Norway, are covered by this regulation.
To be eligible for a refund with Air Caraïbes, two main conditions must be met:
1. Flight delay duration
- Flights under 1,500 km: delay of more than two hours.
- Flights between 1,500 and 3,500 km: delay of more than three hours.
- Flights over 3,500 km: delay of more than four hours.
The delay is measured as the difference between the actual arrival time and the originally scheduled arrival time.
2. Flight circumstances
To qualify for compensation, the disruptions must be attributable to the airline. This includes technical issues, poor internal organization, or a strike by the airline’s staff. However, extraordinary circumstances or events beyond the airline’s control, such as weather conditions or airport strikes, do not entitle you to compensation.
Additionally, if the airline informed you at least two weeks in advance of the flight disruption and offered an adequate alternative, you won’t be eligible for a refund.
How much can you get refunded by Air Caraïbes?
The amount of compensation you may receive in case of a flight issue with Air Caraïbes ranges between €250 and €600, depending on the flight distance and length of the delay.
Here is a summary table of the compensation amounts:
Flight distance | Amount of compensation |
Up to 1,500 km | 250 euros per passenger |
Between 1,500 and 3,500 km | 400 euros per passenger |
More than 3,500 km | 600 euros per passenger |
For delays of more than five hours, you can also request a full refund of your airline ticket. In addition to this refund, you have the right to claim additional compensation for any damages suffered.
Passenger care
A flight delay of more than two hours requires the airline to provide care for passengers. This includes meals, refreshments, the possibility to make two phone calls or send two emails, as well as covering accommodation expenses and transport between the airport and the hotel if the flight is postponed to the next day.
If Air Caraïbes did not provide care during the wait, you can claim reimbursement for any expenses incurred. It is crucial to keep all proof of these expenses in order to claim them from the airline.
Therefore, for any compensation claim, make sure to keep all your travel documents and receipts for additional expenses. This will help you receive the refund you deserve.
The steps to obtain your compensation or a refund for your Air Caraïbes flight
To claim compensation or a refund for a flight with Air Caraïbes, you have two options.
1. Carry out the process yourself
You can choose to handle the process yourself by contacting Air Caraïbes’ customer service directly. This can be done by phone or by sending a complaint letter to their postal address. However, this method does not always guarantee success. Airlines, including Air Caraïbes, often reject compensation claims by citing extraordinary circumstances to justify flight disruptions.
Moreover, they may delay the procedures, making the process costly and frustrating, which leads many passengers to abandon their claims.
2. Use a specialized service like Indemniflight
To avoid these inconveniences, it is recommended to turn to a specialized service like Indemniflight. Our experts are well-versed in the laws and regulations and have the experience needed to handle your case effectively. By entrusting your claim to professionals, you increase your chances of receiving the compensation you’re entitled to, quickly and hassle-free.
Indemniflight: the compensation claim expert you need!
To maximize your chances of obtaining a refund, trust Indemniflight. Our start-up has the expertise to help you receive your compensation quickly.
Our experts have in-depth knowledge of air transport regulations and work daily with airlines. They handle all Air Caraïbes claim procedures free of charge, and if necessary, we take the airline to court to enforce your rights.
The different steps to get your flight refund with Indemniflight
The process of claiming compensation with Indemniflight is simple and efficient. Here are the steps to follow:
- Access the form available on Indemniflight’s website and fill it out with your information.
- Our experts will verify whether you are eligible for compensation or a refund.
- Submit the required documents to build your case, such as your boarding pass, baggage tag, e-ticket, and booking confirmation.
- You can track the progress of your case at any time.
- Once the procedure is completed, you will receive your compensation.
Required documents in case of an issue with your flight
To support your claim, make sure to have the following documents: boarding pass, baggage tag, e-ticket, booking confirmation, as well as the delay certificate provided by the airline. In addition to these documents, it is essential to know the specific details of your flight, such as the flight number, departure and arrival times, delay duration, and the exact reasons for the disruption.
This information is important to speed up the processing of your claim and increase your chances of quickly receiving your compensation from Air Caraïbes. By entrusting your claim to Indemniflight, you benefit from professional support and full handling of your case, ensuring the best chances of success.
The benefits of Indemniflight’s services
Indemniflight offers you top-tier support for your refund requests in the event of a canceled or delayed flight. By choosing us, you gain many key advantages: We handle all claim procedures with Air Caraïbes at no cost to you. From the start, you will know the exact amount you can expect for your compensation.
In case of an unjustified refusal by the airline, we are prepared to take legal action to obtain your compensation. In addition, you have the ability to track your claim status online at any time. All the personal information and data you provide us with is kept secure.
Our fee is only 35% of your compensation and only in the event of success. No fees will be charged if we do not manage to obtain your compensation.
If your flight was disrupted, you have the right to claim compensation. Check your eligibility and find out the potential amount of your compensation or refund from Air Caraïbes. To maximize your chances of success, entrust your claim to a specialized team. Indemniflight ensures a personalized, fast, and efficient service, with payment due only upon successful outcome.
Learn more about a canceled Air Caraïbes flight.
Learn more about a delayed Air Caraïbes flight.
Learn more about an Air Caraïbes claim.
Learn more about an Air Caraïbes strike.