

How to make a claim to Vueling?
Reclamation flight with Vueling How to obtain compensation?
Before receiving compensation from an airline, you must follow a procedure. That’s why we created Indemniflight to assist air passengers in their démarches.
For example, when you want to make a claim to Vueling, it will be much faster and more efficient to go through our services. Indeed, thanks to daily contact with the airline, our requests are addressed very quickly.
Moreover, our team guides you throughout the process without you having to spend any fees. Here’s everything you need to know to make a claim so that you can receive compensation in case of an incident with your flight.
Vueling Customer Service: Information you need to contact the airline
There are several ways to contact Vueling:
- From France, you can contact customer service by phone at 01 84 88 69 48. This service is available 7 days a week, 24 hours a day. Personalized attention is provided from Monday to Sunday, from 9 am to 10 pm.
- If you are a victim of a canceled or delayed flight, you can also submit your claim via the airline’s website under the “Contact Us” section.
- There is also a postal address to write to the airline, their headquarters, especially if your attempts by email and phone have been unsuccessful:
VUELING AIRLINES SA Viladecans Business Park, Edif. BrasilCarrer de Catalunya, 83 08840 Viladecans (Barcelona – Spain). However, we recommend that you reach out to Indemniflight to save time on your claim. Indeed, the airline’s customer service is often overloaded, and as a result, you are often left without a response.
Moreover, when you do manage to contact them, Vueling’s customer service rarely processes your case to the end. That’s why we recommend contacting our team, who will handle all your démarches and save you from having to hire a lawyer to defend you.
What to do if your Vueling flight was delayed or canceled?
If you are a victim of a flight delay or cancellation without prior notice, you can request compensation from Vueling. This also applies if your flight was overbooked.
We know that this is a more or less unpleasant situation that can cause a lot of disruption to your schedule. Please know that you have the right to seek compensation for the inconvenience you’ve experienced. To do so, you can submit your claim to Vueling directly through our services.
However, by complaining directly to Vueling’s customer service, you risk not getting a satisfactory result. The airline may attempt, for example, to rebook you on another flight, partially refund your ticket, or justify an extraordinary circumstance. Finally, you should know that you are not obliged to accept the offers made to you.
Vueling Refund Policy
It is important to know that you have rights as a passenger. So, if you meet the criteria defined by European legislation, you are entitled to compensation. Several factors must be taken into account to determine your eligibility, such as geographic criteria and timing.
The geographical criterion for eligibility for compensation
The Regulation (EC) No. 261/2004 of the European Parliament and Council applies only in Europe and concerns only flights that have departed from:
- The European Union.
- Switzerland.
- Norway.
- Iceland.
Your eligibility for compensation also extends to arrivals, provided that your airline is of European origin. Since Vueling is a Spanish airline, you are eligible to make a claim in case of an incident with your flight. Therefore, you can claim compensation whether you are departing from or arriving at the European Union, Switzerland, Norway, or Iceland.
Another condition for receiving compensation: the timing
To be eligible for compensation due to a flight delay, the delay must be at least 3 hours. For rerouted flights following a previous cancellation, compensation depends on several factors. Here are the conditions for a delay under which you can file a claim if your flight was rerouted:
- At least two hours delay for a flight of less than 1500 kilometers.
- Delay greater than three hours for an intra-community flight of more than 1500 kilometers, or a distance between 1500 and 3500 kilometers.
- At least 4 hours delay for an extra-community flight of more than 3500 kilometers.
Other information to know before requesting a refund from Vueling
Know that if the airline notifies you early enough about a change to your flight, no claim will be accepted. The reasons for the delay, rescheduling, or cancellation of a flight are also taken into account when assessing the acceptability of your request. If the airline is responsible, then you can receive your compensation.
On the other hand, a delay due to a third party or force majeure exempts the airline from paying compensation. You can understand that it’s not simple to receive compensation. Certain rules must be followed, and you need to know if the conditions apply. That’s why it’s always better to use the services of a specialized provider. Indemniflight and its qualified teams have access to all information related to flights.
That’s why you shouldn’t hesitate to ask for our help. We will be happy to assist you with your various requests.
Indemniflight is here to enforce your rights
Indemniflight offers its services to obtain compensation for a delayed, canceled, or rescheduled Vueling flight.
By trusting our teams, you can receive compensation that matches the harm caused. This is not about receiving a ticket refund, but about receiving compensation between 250 euros and 600 euros.
To assert your rights, Indemniflight handles all steps related to your claim. We determine if you are eligible and estimate the amount of compensation you can receive. Then, our team handles all legal procedures so that Vueling pays the compensation.
What compensation can you expect?
European regulation has explicitly outlined how to compensate a passenger who is a victim of a flight incident. The value of compensation varies depending on the flight distance, as follows:
Distance traveled | Compensation amount |
Flight under 1500 km | 250 euros |
Flight between 1500 km and 3500 km | 450 euros |
Flight over 3500 km | 600 euros |
The compensation granted has no connection to the cost of the trip or the price of the ticket. However, the passenger is entitled to assistance at the airport. This assistance includes the right to a phone call and a snack.
Get your compensation with Indemniflight
By using our services, you have everything to gain if you want to start a claims procedure. Simply provide us with your file. It must include all the information about your trip, such as:
- The boarding pass,
- The ticket price,
- Your phone number…
We are available every day of the year. Additionally, you don’t have to pay any fees, whether for managing your case or for the procedures that will be carried out. Indeed, Indemniflight handles all the steps at its own expense. It’s also worth noting that our lawyers and legal experts are specialists in passenger rights. They will act on your behalf with Vueling.
If the airline does not respond to our request, we will follow up. Moreover, if legal action is necessary, we will not hesitate to take that route. Only after successfully defending your rights will we recover our compensation, which is 35% of the amount you received.
If the procedure fails, you will owe us nothing. Since our payment is only possible if you receive your compensation, you can be assured of receiving a quality service. With Indemniflight, you get your compensation with ease, without spending a budget. We guarantee:
- A free and quality service,
- A compensation calculation in just three clicks,
- Precious time saved,
- A better chance of obtaining redress for the damages suffered.
What to know about making a claim to Vueling for a canceled or delayed flight?
If you have experienced a delay, rescheduling, overbooking, or a flight cancellation, you may be entitled to compensation. Don’t hesitate to request the help of Indemniflight to initiate your claim process!
Our company assists you free of charge throughout the entire process. Initially, we help you verify if you are eligible for compensation and, if so, how much you could receive. Then, we initiate the process and do everything in our power to ensure you succeed. Only when you receive your compensation do we deduct 35% for our fee.
More info about the European company Vueling Airlines SA
Vueling Airlines SA is a Spanish-based airline that was founded in February 2004. Based in Barcelona, specifically at El Prat de Llobregat, it started its operations on July 1, 2004.
Connecting over 340 destinations worldwide, including Europe, the Middle East, and Africa, it is a low-cost airline. It also offers transatlantic long-haul service to California. Vueling has a modern fleet of no less than 130 aircraft, which allows it to operate direct or connecting flights.
The airline has chosen the Airbus A320-200 and its variants, given their very favorable characteristics. In just over a decade, it has established itself and become a major player in the European air travel market. This success is due to its reliability and the attractiveness of its prices. It carries nearly 20 million passengers each year, with nearly 28 million passengers in 2016 alone.
A low-cost airline
Vueling Airlines SA is part of the low-cost airlines offering some of the most competitive fares. In addition to its attractive pricing, it also offers quality flight services and does not compromise the safety of its passengers for profitability. However, like any other airline, operational issues can arise during a flight. This could include a delay, overbooking, or cancellation.
No matter what issue you encounter during your trip, there’s no need to worry. We are here to help!
Learn more about a canceled Vueling flight.
Learn more about a delayed Vueling flight.
Learn more about a Vueling refund.
Learn more about a Vueling strike.