Contacting Ryanair: All Available Ways to Reach the Airline

Whether you need information about a flight, to change a reservation, to make a claim after a delayed or canceled flight, or to request a refund, there are several ways to contact Ryanair. Indeed, the airline offers its passengers various communication channels, ranging from phone to online forms, as well as email and postal mail.

However, it can sometimes be difficult to find the right department depending on your situation. In this article, we detail all the available options so you can get a response to your request without wasting time.

How to quickly reach Ryanair by phone?

Calling the airline’s customer service by phone is one of the most effective ways to get assistance. Whether it’s for a booking, flight change, baggage question, or an issue related to a delayed or canceled flight, several numbers are available depending on your need.

If you are in France:

• 01 80 14 44 53 (non-premium rate, recommended for general inquiries)
• +33 1 87 21 70 10 (local rate)
• 0892 562 150 (premium rate: €0.34/min)

If you are abroad:

• +353 1 800 85 30 (international department, price depends on operator)

Advisors are available Monday to Friday from 7 am to 7 pm, Saturday from 9 am to 6 pm, and Sunday from 10 am to 6 pm. It is recommended to call early in the morning or late in the day to avoid busy periods.

Contact the claims department

If your flight was canceled, delayed by more than three hours, or you were denied boarding, you can call the claims department at +33 970 019 872. It is available Monday to Friday from 9 am to 7 pm, Saturday from 9 am to 6 pm, and Sunday from 10 am to 6 pm.

Before calling, be sure to prepare your booking reference and all information related to your Ryanair flight to facilitate the processing of your request.

Contact Ryanair online: website, email, and chat

For any request regarding a booking, a claim, or a simple question about the services offered, the airline provides several online contact options. You can access them via the official website, by email, or through a virtual assistant.

Booking a Ryanair flight or managing your booking online

The easiest way to contact the airline is through its official website. You can make a booking by entering your departure city, destination, and travel dates. Once your flight is selected, creating a customer account is required to manage your tickets.

This personal space also allows you to modify your trip, add baggage, or check in online.

Contact customer service by email

If you wish to contact the carrier by email, you can send an email to serviceclient@ryanair.com. This contact method is especially recommended for non-urgent requests or those requiring the submission of supporting documents, such as a refund request or a claim.

Use forms for a claim or refund

To simplify the processing of specific requests, the airline offers online forms tailored to each situation. If you want to get a refund, claim compensation for a canceled or delayed Ryanair flight, or report an issue with your baggage, simply fill out the corresponding form on the official website. These forms allow faster processing by centralizing all necessary details.

Chat: instant assistance

Ryanair also offers an online chat, accessible 24/7 via its official page. This service is managed by a virtual assistant capable of answering the most frequently asked questions. If your request requires human intervention, you can also contact a live agent, available at the following hours:

• Monday to Friday: 9 am to 8 pm (CET)
• Saturday: 9 am to 7 pm (CET)
• Sunday: 10 am to 7 pm (CET)

The chat is a quick and efficient solution to get information without using the phone. It is recommended for common questions related to baggage, flight changes, or refund policies.

Contacting Ryanair by mail: which address to use?

If you wish to send a written complaint to the airline, whether for a delay, flight cancellation, baggage issue, or other travel-related problem, you can send your letter to the following address:

Ryanair Customer Service Department PO Box 11451, Swords, Co Dublin, Ireland

Good to know: For faster processing of your case, be sure to include all essential information to contact Ryanair: flight number, travel date, reference, and detailed reason for your request.

Need compensation after a canceled or delayed flight? If you experienced a delay of more than 3 hours or a cancellation without an alternative solution, you may be eligible for compensation up to €600, according to European regulations.

Indemniflight supports you in your claim process to obtain the compensation you are entitled to. Check your eligibility for free now on our website!