Delayed flight with Air Europa: what are your rights as a passenger?

Your long-awaited trip with Air Europa was supposed to start under the best conditions: bags packed, dream itinerary, and palpable excitement. But once you arrive at the airport, an announcement changes everything… Your Air Europa flight is delayed. Frustration, uncertainty, and one essential question: are you entitled to compensation for this inconvenience?

At Indemniflight, we understand how much a delayed flight can disrupt your plans, especially when it involves vacations, business appointments, or family reunions. The good news is that European regulations protect air passengers, and you could be entitled to compensation of up to €600, depending on the length of the delay and the flight distance. Our mission? To guide you step by step to assert your rights with Air Europa, without stress or wasted time.

• We help you check your eligibility in just a few clicks.
• We take care of submitting the claim directly to the airline.
• Our expertise in flight compensation enables you to get compensation without going through a long and difficult process.

Thanks to our advice and support, you will know how to turn this inconvenience into financial compensation with ease. Follow our guide to learn everything about compensation for a delayed Air Europa flight and maximize your chances of success.

What are your rights in case of a delayed Air Europa flight?

If your Air Europa flight has experienced a long delay, know that you are protected by solid European regulations. Whether you are traveling for business or pleasure, it is essential to know your rights to claim what you are owed.

European regulations protecting air passengers

Since 2004, European Regulation (EC) No 261/2004 has governed passenger rights in case of flight disruptions. This law requires airlines, like Air Europa, to compensate passengers when a flight delay reaches or exceeds three hours, except in extraordinary circumstances.

Besides financial compensation, this regulation also provides assistance to affected travelers. The goal is clear: to ensure fair treatment for all passengers and minimize the inconveniences caused by a delayed Air Europa flight.

Compensation for delayed Air Europa flights: receive up to €600

If conditions are met, you may be entitled to a fixed financial compensation, the amount of which depends on the flight distance:

This compensation is independent of the ticket price, which means that a delayed low-cost flight can entitle you to the same compensation as a business class ticket.

What assistance is provided in case of a delayed Air Europa flight?

In addition to possible compensation, Air Europa must provide you with appropriate assistance as soon as the delay becomes significant. This may include:

• Meals and drinks,
• Two phone calls or sending emails,
• Hotel accommodation and transportation if an overnight stay is necessary.

These measures aim to improve your comfort while waiting for departure and are part of the airline’s legal obligations. Check our page dedicated to your rights to know exactly how to claim compensation from the airline. At Indemniflight, we simplify your procedures to turn a flight delay into an opportunity to assert your rights.

Are you eligible for compensation in case of a delayed Air Europa flight?

Before submitting a compensation claim, it is important to check if you meet the eligibility criteria set by European law. Indeed, not all Air Europa flight delays automatically entitle you to compensation.

Does the European Regulation apply to your Air Europa flight?

The Regulation (EC) No 261/2004 protects air passengers in case of disruption. This regulation applies in the following cases:

• Your Air Europa flight departs from an airport located within the European Union, regardless of the destination.
• Your flight lands in an EU country and is operated by Air Europa, a European airline, even if the departure takes place outside the EU.

Thus, the majority of Air Europa flights are covered by this regulation, allowing you to claim compensation for delays of more than three hours, except in exceptional circumstances.

Cases where compensation is not possible: extraordinary circumstances

When faced with a delayed Air Europa flight, it is natural to want to assert your right to compensation. However, some situations are beyond the airline’s control and are recognized by the European regulation as extraordinary circumstances. In such cases, Air Europa is not obliged to pay financial compensation.

Weather conditions

This is notably the case when a flight is delayed due to extreme weather conditions. Severe thunderstorms, dense fog, snowstorms, or persistent ice can compromise the safety of takeoff or landing. The airline can then legitimately decide to postpone the flight to ensure the safety of its passengers and crew.

Security and political situation at a destination

Security threats also constitute a valid reason for exemption. A bomb alert, an act of terrorism, or an evacuation imposed by authorities are all situations beyond Air Europa’s control, making compensation inapplicable.

The same applies in case of political instability in the country of departure or destination. Armed conflicts, riots, or civil unrest can make it impossible to transport or receive passengers under normal conditions, forcing the airline to suspend or delay its operations.

Other unforeseen events, such as a medical emergency on board or just before takeoff, can also cause significant delays. In such cases, prioritizing the health of a passenger justifies an interruption of the flight schedule, without entitlement to compensation.

The case of strikes

Finally, strikes can also be considered extraordinary circumstances. However, it is important to distinguish between so-called external strikes — such as those by airport staff or air traffic controllers — and internal strikes within the airline.

Only the former exempt Air Europa from its obligations. Conversely, if Air Europa staff are the cause of the strike, the airline remains responsible and must compensate passengers when other criteria are met. Therefore, to know if you are eligible for compensation despite the delay of your Air Europa flight, it is essential to understand the exact causes of the delay and their legal nature.

At Indemniflight, we analyze your situation free of charge to help you determine whether a compensation claim is possible and justified.

How to make a claim to Air Europa in case of a delayed flight?

Your Air Europa flight was delayed by several hours and you want to obtain compensation? You have two options: handle the process yourself or entrust your case to Indemniflight for turnkey support.

Claim compensation from Air Europa yourself

It is possible to contact Air Europa’s customer service directly to request compensation. To do so, you will need to:

• Write a registered letter with acknowledgment of receipt,
• Mention the specific details of your flight (number, date, itinerary),
• Describe the circumstances of the delay,
• Attach all supporting documents: boarding pass, plane ticket, proof of delay (email, screenshot, etc.).

However, this procedure can quickly become long and discouraging. Some airlines use vague arguments around “extraordinary circumstances,” demand unnecessary documents, or reject the claim without clear explanation. In some cases, legal action may even be necessary to assert your rights.

Save time with Indemniflight

Dealing with a delayed Air Europa flight can quickly become a source of stress, especially when trying to assert your rights without help. Between response times, gathering travel documents, unjustified refusals, and legal subtleties, the process can be long, technical, and discouraging.

That’s why many passengers choose to entrust their case to Indemniflight, a specialist in flight compensation. By authorizing us, you delegate the entire process to a team of experts perfectly familiar with the practices of airlines like Air Europa and the subtleties of European Regulation (EC) No 261/2004.

From the moment you submit your file on our platform, we analyze your flight data, verify your eligibility, and initiate procedures with the airline on your behalf. We handle all steps, including any complex exchanges with the claims department or, if necessary, legal actions.

Our service is designed to be as simple as it is effective. In just a few clicks, you provide us with the essential information about your trip to your file. You do not have to advance any fees: our remuneration is based exclusively on the success of your claim. If you do not receive compensation, you pay nothing.

In case of success, we receive a 35% commission on the amount recovered. By choosing Indemniflight, you save valuable time, avoid tedious procedures, and significantly increase your chances of obtaining compensation for an Air Europa flight delay.

It is a safe, fast, and risk-free solution designed to help you turn an inconvenience into an opportunity to fully assert your rights.

About the Air Europa airline

Founded in 1984 and having operated its first flight in 1986, Air Europa is now the third largest Spanish airline, after Iberia and Vueling. Based in Llucmajor, on the island of Mallorca, it mainly operates from Adolfo Suárez Madrid-Barajas Airport, with secondary hubs in Palma de Mallorca and Tenerife North.

Air Europa serves more than 130 destinations across Europe, North and South America, the Caribbean, as well as North Africa, including Morocco and Tunisia. Its modern fleet includes around 50 aircraft, mainly Boeing 787 Dreamliners and Boeing 737s.

In 2007, the airline joined the SkyTeam alliance, strengthening its international partnerships and offering its passengers an extensive network of connections. In 2023, Air Europa carried approximately 10.7 million passengers and generated an estimated revenue of 5.8 billion euros.

Air Europa also stands out for its commitment to innovation and sustainability. It was recognized as the most environmentally efficient network airline in Europe by the German organization Atmosfair.

Furthermore, it was a pioneer in integrating technological solutions such as biometric boarding and digital health document verification, aiming to improve the passenger experience. Whether you are traveling for business or pleasure, Air Europa is committed to providing a safe, comfortable, and environmentally friendly flight experience. In case of a flight delay of several hours, it is essential to know your rights to obtain appropriate compensation.

Assert your rights in case of a delayed Air Europa flight

A delayed Air Europa flight can disrupt your travel plans, whether it is for a business trip or well-deserved vacation. But this inconvenience does not mean you have to accept everything without compensation. Thanks to European Regulation, you have clear and recognized rights as an air passenger.

At Indemniflight, we do everything possible to ensure that every passenger affected by a significant delay receives the compensation they deserve, which can be up to €600. Our team supports you at every step, from checking your eligibility to fully managing your claim, without any upfront fees.

Don’t let a setback ruin your experience. Submit your claim online now and let us defend your rights.