

What to do in case of a Tap Portugal strike?
Greve flight with Tap portugal How to obtain compensation?
When you find yourself at the airport, or even before your departure, and the prospect of a TAP Portugal strike looms over your trip, it can quickly become a source of frustration. Indemniflight is here to provide you with all the necessary information regarding airline strikes.
There are two distinct situations to consider during a social movement:
- If the strike is not attributable to the carrier, the airline is still required to compensate you. However, if it can prove that the strike was unforeseeable and unintentional, it may be exempt from this obligation.
- If the strike is caused by the airline and its staff, the airline is then obliged to compensate you, regardless of the circumstances.
How to get a refund for a TAP Portugal flight ticket?
Get up to €600 compensation depending on the circumstances. If your trip was disrupted due to a strike by the Portuguese carrier, we are here to guide you through the process to obtain financial compensation.
Passenger rights in the event of a strike
Once powerless in the face of flight disruptions, air passengers now enjoy protection thanks to European Regulation (EC) No. 261/2004. Under European regulation, an airline is required to provide financial compensation to passengers in case of flight delays or cancellations caused by the airline itself.
Therefore, if TAP staff goes on strike and it leads to disruptions in your travel, the Portuguese airline is obligated to compensate you, as it is considered responsible for its employees.
How do you know if your flight is canceled?
It is often stressful to know whether your flight is canceled or not, especially when you are already at the airport or on your way there. In general, airlines inform passengers of any disruptions through various communication channels, such as emails, text messages, or notifications on their mobile apps.
Additionally, display boards at airports may also indicate cancellations. If you are unsure about the status of your flight, it is recommended to contact TAP directly or check its website for the most up-to-date information.
What are the conditions to obtain compensation during a TAP Portugal strike?
Although the legislation provides for compensation in case of disruption to your journey, these are only paid under certain conditions.
- The route. It is essential that your flight took off or landed at an airport located in a European Union country. Additionally, for foreign airlines, only flights to or from a European airport are covered by Regulation EC No. 261/2004.
- The carrier’s responsibility. The airline’s responsibility must be established before you can claim compensation.
- The length of the delay. Another determining condition for receiving compensation in the case of a strike is the duration of the flight delay. You can only claim compensation if the flight lands with a delay of at least 3 hours.
The amount of compensation you can receive
If your flight was canceled due to a TAP staff strike and the airline informed you less than 14 days before the scheduled departure date and did not offer an alternative solution, you can claim compensation. Here are the amounts you may be entitled to:
Distance traveled | Compensation amount |
Flight under 1500 km | 250 euros |
Flight between 1500 km and 3500 km | 450 euros |
Flight over 3500 km | 600 euros |
Circumstances that do not entitle you to compensation
There are situations where you cannot claim compensation from TAP. This is especially the case when the carrier is not responsible for the delay or cancellation. Here are the cases where you are not eligible:
- Strikes by airport security staff, baggage handlers, or air traffic control staff
- Strikes resulting from political issues
In these circumstances, TAP has no control and is therefore not considered responsible. These are “extraordinary circumstances,” events completely beyond the airline’s control and impossible to avoid.
Steps to follow to assert your rights in the event of a TAP Portugal strike
You can obtain compensation by making a TAP Portugal claim!
Contact TAP directly
To do so, you will:
- Send them a written complaint that includes all supporting documents and their respective amounts,
- Contact the Directorate General of Civil Aviation (DGAC) if TAP management refuses to compensate you,
- Or even take legal action to assert your rights.
How to contact TAP by phone?
To contact TAP following an incident, you can dial the following number: (+351) 218 415 000. If you need immediate assistance, you can also reach their support center at: (+33) 170 968 668.
Why contact Indemniflight in case of a TAP Portugal flight incident?
We know that starting a claim can be tedious and unproductive. Indeed, airlines often tend to discourage passengers by citing extraordinary circumstances, even in the case of a strike.
That’s why we strongly recommend using our services to seek compensation for the inconvenience you’ve suffered! As air passengers, you have rights, and we are here to assert them. Don’t waste any more time, file your claim now!
- Check your eligibility in just a few clicks
Simply enter your flight number and travel date on our website to see if you are entitled to compensation. If so, you can easily submit your claim online.
- Benefit from free case processing
We review your case using our global database of airline and weather data to ensure compliance with Regulation 261/2004. Our experts take care of your case as soon as it’s submitted, at no initial cost to you.
- Leverage our expertise and save time
Our experienced team handles all the procedures, saving you from the hassle of dealing with complex processes with airlines. If necessary, we bring in lawyers to speed up the process.
- Maximize your chances of success
By entrusting your claim to our experts, you increase your chances of receiving compensation. Our fees are only charged in case of success, at a rate of 35% of the compensation received. At Indemniflight, we understand the difficulties faced by travelers when a trip is delayed or canceled. Our goal is to simplify the claims process and ensure that our clients receive the compensation they deserve.
Thanks to our team of legal experts and our transparent approach with no upfront fees, we maximize the chances of success while saving travelers from the stress and hassle of administrative procedures.
Trust Indemniflight to obtain your compensation quickly and efficiently, and resume your journey with peace of mind. Check your eligibility for compensation due to a TAP Portugal strike now!