Victim of a delayed flight with Wizz Air? Claim compensation!

You were finally ready to relax, go on vacation, or visit loved ones, but then came the announcement at the airport: your Wizz Air flight is delayed by more than 3 hours. Disappointment, uncertainty… What now? Don’t worry—Indemniflight helps you turn this setback into an opportunity.

A flight delay is more than just a waiting game. It disrupts your plans, causes stress, and can even result in unexpected expenses. However, this inconvenience may entitle you to compensation of up to €600, under European Regulation (EC) No. 261/2004. While Wizz Air’s attractive fares appeal to many travelers, delays remain common—especially on certain popular routes.

This is why knowing your rights is essential—and knowing how to assert them effectively. In this article, we explain the conditions you need to meet to claim compensation, how much you can expect based on your flight’s distance, and how Indemniflight can save you time and money.

Ready to claim what’s yours?

Air passenger rights when facing a flight disruption

Since the adoption of European Regulation (EC) No. 261/2004, air passengers have clear and strengthened rights in the event of flight disruptions. This law also applies to low-cost airlines like Wizz Air, and allows travelers to receive financial compensation if their flight arrives at its destination with a delay of 3 hours or more.

Note that in order for your delayed Wizz Air flight to be eligible for compensation, certain conditions must be met. The delay must not be caused by so-called extraordinary circumstances (severe weather, political unrest, air traffic control strikes, etc.).

However, if the delay is due to a technical issue, poor planning, or an internal problem at the airline, you may be entitled to compensation.

How much compensation can you receive for a delayed flight?

The amount of compensation depends on the distance of the affected flight. Here are the amounts specified by the regulation:

This compensation is granted per passenger, even for low-cost tickets. It is intended to compensate for the inconvenience caused by lost time, stress, and potential additional expenses.

What does Wizz Air offer in case of a delayed flight?

When you experience a Wizz Air delayed flight, the airline is required to provide you with assistance appropriate to the duration of the wait, in accordance with current European regulations. Even though Wizz Air is a low-cost airline, it is not exempt from its responsibilities toward passengers.

In case of a significant delay of several hours, Wizz Air must provide certain services free of charge to reduce the inconvenience caused by the wait. These services include:

• Meals and refreshments, in reasonable proportion to the waiting time at the airport.
• Accommodation, if the delay involves one or more overnight stays, as well as transport between the airport and the accommodation.
• Two free communications, including phone calls, faxes, or emails, to notify your loved ones or reorganize appointments.

However, this assistance may be limited or suspended if its implementation would itself cause further delay to the flight. In other words, if airline staff determine that providing the services would disrupt operations, they may be adjusted accordingly.

Therefore, it is essential to keep all proof of your expenses and to request assistance directly from the airline if it is not proactively offered.

What are the conditions for being compensated after a Wizz Air delayed flight?

European Regulation (EC) No. 261/2004 outlines the rights of air passengers in case of flight disruptions. It applies to all airlines operating from an airport located in the EU, or landing in the EU if the airline is European. This means you can claim compensation for a delayed Wizz Air flight if your flight departs from an EU member country, or arrives in Europe with a European carrier such as Wizz Air.

To be eligible for financial compensation, the delay must be at least 3 hours upon arrival at your destination. However, not all situations give rise to compensation. Certain conditions must be met for Wizz Air to be held accountable for the delay.

When is Wizz Air held responsible?

Wizz Air is required to compensate you if your flight delay is caused by an issue that falls under its direct responsibility. This is particularly the case when a technical fault occurs on the aircraft, preventing its scheduled takeoff at the airport.

The same applies if the delay is due to a crew availability issue, for example, when a crew member is missing or mandatory rest periods are not respected. Internal disorganization, such as poor flight planning or ineffective aircraft rotation management, can also justify compensation.

Moreover, if Wizz Air staff go on strike, the airline cannot be exempt from responsibility, as this is an internal dispute it is expected to anticipate and manage. In such cases, the airline rarely communicates transparently. That’s why it’s important to ask questions to ground staff, request a certificate stating the hours of delay, and gather as much evidence as possible to support your compensation claim.

When can Wizz Air refuse to compensate you?

Certain situations, known as extraordinary circumstances, exempt Wizz Air from any obligation to compensate your trip. Here are the main reasons for rejection recognized by European regulations:

• Extreme weather conditions: storms, dense fog, or severe thunderstorms preventing safe takeoff.
• Strikes by air traffic controllers or airport staff, which are not under the direct responsibility of Wizz Air.
• Air safety risks: bird strikes, lightning strikes requiring technical inspections of the aircraft.
• Geopolitical tensions or airspace closures forcing the aircraft to change its route.
• Medical emergencies on board, causing an unexpected landing or extended delay.

In all these cases, passenger safety remains the priority, even if it causes inconvenience. However, this does not prevent you from claiming reimbursement for additional expenses, or even a ticket refund if the flight is ultimately canceled. Indemniflight is here to help, assess your situation, and defend your rights.

How to file a claim with Wizz Air for a delayed flight?

If you’ve been affected by a delayed flight with Wizz Air, you can of course choose to contact the airline directly to submit a claim. This usually involves sending a registered letter with acknowledgment of receipt, along with all necessary supporting documents.

But be careful: this process can quickly become tedious, time-consuming, and sometimes ineffective if you are not fully familiar with legal requirements. To maximize your chances, it is essential to compile a complete travel file starting from the day of departure. This includes:

• your electronic ticket,
• your boarding pass,
• any delay certificate provided by the airline,
• as well as receipts for expenses incurred due to the delay (meals, hotel, transport, etc.).

Wizz Air, like other low-cost airlines, can exploit the slightest administrative error or missing document to reject your claim. Sometimes a single overlooked detail is enough for your claim to be dismissed without further review. Additionally, the airline may invoke extraordinary circumstances with broad interpretation, making it even more difficult to obtain compensation.

This is precisely why Indemniflight was created—to help you avoid these pitfalls. Our mission is simple: to defend your rights as a passenger, relieve you of complex procedures, and help you secure the compensation you are entitled to—without stress or wasted time. With our expertise, you no longer miss out on compensation that rightfully belongs to you.

Indemniflight, your ally in claiming compensation after a Wizz Air flight issue

Now that you know your rights in the event of a delayed Wizz Air flight, you may be wondering how to actually enforce them. In theory, the process seems simple. In practice, it’s a different story. Airlines like Wizz Air are often reluctant to pay compensation and frequently cite extraordinary circumstances to avoid liability.

As a result, the process can quickly become lengthy, technical, and discouraging. That’s where Indemniflight steps in to simplify everything and help you obtain your rightful compensation.

Comprehensive and risk-free support

Indemniflight is a French company specialized in claiming compensation for air passengers affected by delays or cancellations. In concrete terms, this means that our experts handle your case from start to finish, without you having to pay a single cent upfront.

Simply submit your Wizz Air claim on our website. We assess your situation, check your eligibility for compensation, and initiate the claim process with Wizz Air on your behalf. If the airline refuses to cooperate, we partner with our legal team to take the matter to court.

You don’t have to manage anything—we handle it all. And our model is transparent: we only get paid if you receive your compensation, through a 35% (incl. VAT) commission on the recovered amount. No upfront fees, no hidden costs, no unpleasant surprises.

Smart steps to maximize your chances

To increase your chances of being compensated, here are a few key steps to follow as soon as you experience a delay of 3 hours or more:

• Keep your travel documents safe: ticket, boarding pass, booking confirmation…
• Save all receipts for unexpected expenses caused by the delay (meals, accommodation, taxi, etc.).
• Request a delay certificate from Wizz Air on-site to support your claim.

Be careful—if you voluntarily choose not to board, you waive your right to compensation. It’s crucial to remain present until boarding, even if you’re frustrated. With Indemniflight’s services, you have everything to gain. Why miss out on up to €600 in compensation when just a few clicks are enough to launch your claim?

About Wizz Air

Founded in September 2003, Wizz Air is a Hungarian low-cost airline headquartered in Budapest. It operated its first flight in May 2004. Since then, it has become one of the leading budget carriers in Central and Eastern Europe.

Wizz Air serves over 200 destinations in 53 countries, with operational bases located in several European cities, including Budapest, Bucharest, London Luton, and Warsaw. The airline operates a fleet of 229 aircraft, consisting exclusively of Airbus A320 family planes, with 298 additional aircraft currently on order.

In 2024, Wizz Air transported approximately 62 million passengers, confirming its position among the largest airlines in Europe. Wizz Air also offers loyalty programs such as the WIZZ Discount Club, which provides discounts on fares and additional services.

With an aggressive pricing policy and continuous expansion, Wizz Air aims to make air travel accessible to as many people as possible.