How to claim compensation for a delayed EasyJet flight?

You are facing a delayed flight with EasyJet, a frustrating and disruptive situation, especially since it is beyond your control.

When you find yourself in this situation, confusion reigns regarding the reasons for the delay and the steps to take to claim compensation. Many travelers even give up on the idea of claiming their compensation, discouraged by the complexity of the procedures. However, obtaining compensation is simpler than you think.

In the case of a canceled or delayed flight, it is important to know your rights in order to obtain a refund or appropriate assistance. Our article is here to guide you through each step of your claim:

• We provide you with all the information and advice needed to assert your rights
• The compensation amounts you may be entitled to
• Our team helps you recover your compensation

Indemniflight: The service that recovers compensation for you

In the face of the procedure for a delayed EasyJet flight, many people feel helpless. But know that you are not alone. You can benefit from professional help, and without having to pay any fees upfront. This is the scenario when you contact us!

A team of experts at your disposal

The Indemniflight service is composed of experts and legal specialists specialized in air transport law. We offer to handle your entire case at no cost to you. We also take care of the follow-up, to lighten this burden that can prove quite heavy.

Our experts also ensure that all necessary documents for your claim are correctly filled out and submitted on time. Whether you are traveling with or without checked baggage, we make sure that your claim is complete.

Assert your rights and receive compensation

Our goal is to obtain your compensation and assert your passenger rights.

We represent you legally before the airline EasyJet. In addition to representing you to the airline, we gather all the details related to your booking to make your case solid. Know that if they do not respond, we follow up regularly until we get what they owe you. Generally, the first thing that comes to mind is to write a complaint letter to the airline.

However, you are not sure that they will respond on time or respond at all. Many airlines make their customers wait for weeks, even months, between each email exchange. Some even ask for unnecessary documents, to delay the process. This is why calling upon Indemniflight is more effective both in terms of time and the quality of the work.

When a flight is canceled for safety reasons or delayed due to a strike, we analyze your situation to see if you are eligible for compensation.

Our team takes care of all the steps

To receive our assistance, all you need to do initially is check if your flight is eligible for compensation. To do this, simply enter your flight number and date in the designated area. A claim for a delayed flight can be made up to two years after the delay occurred. Then, you file your claim on our website in just a few clicks.

We will take care of processing it as quickly as possible. Finally, all you need to do is wait for our response after the procedures are completed. Your compensation will be paid to you once we have successfully handled the case with the airline.

Regulations Aimed at Protecting Air Passengers

First of all, know that the European Parliament and the Council of the European Union voted on a text regarding air passengers. This is the Regulation (EC) No 261/2004 of February 11, 2004. This directive defines the rights of passengers in case of issues before or during a flight. According to it, travelers must be compensated when they are unable to reach their final destination.

The European regulation aims to protect passengers in case of cancellations, delays, or any issues related to air transport. It also guarantees assistance such as hotel accommodation or meals in case of extended delays.

Conditions for Obtaining Compensation

Air passengers must be compensated if they are affected by a delayed flight, a canceled flight, or if they are denied boarding at the airport due to overbooking. For example, if your EasyJet flight arrives at the destination airport more than 3 hours late, you are obviously eligible for compensation. However, there is a special case where even if the flight departs with more than 3 hours delay, the airline is not required to pay compensation.

This happens when a plane manages to make up for the delay, or at least arrives within the 3-hour window. Let’s take the example of a delayed EasyJet flight that was supposed to depart at 3:00 PM and arrive at 11:00 PM. It will finally take off at 6:30 PM but will manage to arrive at 12:00 AM at the destination.

In this situation, it is not possible to claim compensation. Also, it’s important to remember that this regulation applies to flights operated by airlines holding a European license. Please note that if your connecting flight is missed due to a delay of more than three hours, you can request a refund of the ticket or alternative transport.

Compensation Amounts for a Delayed EasyJet Flight

The amount of compensation varies. Indeed, it depends on the distance traveled. The greater the planned distance, the higher the compensation amount. In the case of delays or cancellations, the compensation amounts do not depend on the ticket price but on the distance traveled. The current compensation amounts are:

These compensations are possible for any departure from a country belonging to the European Union. The refunded amount does not take into account the ticket price. According to European regulation, for flights from a non-EU airport, it is also possible to obtain compensation if the flight is operated by a European carrier whose headquarters is located in the EU, unless you have already received compensation in that third country.

In this case, your claim will be rejected due to duplication. Moreover, the airline has implemented vouchers for various in-flight services if the aircraft departs 3 hours after the scheduled time.

Everything you need to know about your EasyJet flight

Learn about the airline’s obligations to you in case of delay, cancellation, or denied boarding, as well as the reasons that could potentially hinder your compensation claim. This way, you’ll be better prepared to navigate through the requirements and obstacles to obtain the compensation you’re entitled to.

Keep all documents related to your trip, such as tickets and information about your connection, to facilitate the process. If you have checked baggage and it is also delayed, it can strengthen your compensation claim.

The obligations of the airline

All airlines are subject to regulations. They must compensate you and are obligated to inform you of any changes to your flight, whether delayed or cancelled. If your flight undergoes these changes, the airline must notify you 14 days before the departure date. If not, and they notify you only a few hours beforehand, they must compensate you.

The airline must also provide clear information on the reasons for delays or cancellations and offer immediate assistance.

Reasons that may prevent you from receiving compensation

As we previously clarified with the example of EasyJet, the causes of a delayed flight are numerous. However, it is important to understand that there are certain situations where airlines may refuse compensation. Some causes of flight delay or cancellation are beyond the airline’s control.

Cancellations caused by extraordinary reasons such as security issues, a strike, or natural disasters do not entitle you to compensation. They cannot be blamed on the airline as it is not responsible.

However, the circumstances required for exemption from compensation remain exceptional. In fact, the vast majority of travelers are entitled to compensation in the event of a sudden cancellation. The most common reasons that exempt compensation are:

• Weather conditions (natural disaster, snow-covered runway, heavy rain, etc.).
• Extraordinary circumstances (Vigipirate plan, accident, etc.).
• Air traffic controller strike (this depends on the circumstances)

About EasyJet

EasyJet is a British airline founded in 1995 by Stelios Haji-Ioannou, as the low-cost model began to emerge a few years earlier with Ryanair. Like many low-cost carriers, it allows numerous passengers to travel at affordable prices worldwide.

Its fleet now includes 286 aircraft, covering more than 155 destinations of choice.

EasyJet also employs 2,865 pilots and 6,516 cabin crew members (as of September 30, 2016). It operates more than 820 routes and serves 132 airports in 32 countries. Despite this, EasyJet is also subject to flight delays, as confirmed by reviews on the Roissy-CDG website (Charles De Gaulle Airport).

Our advice in case of a flight delay

In case of a delayed flight, EasyJet offers you drinks and snacks, as well as two phone calls. If you are facing a delayed EasyJet flight, we recommend that you keep your boarding pass to facilitate the processing of your case. We also advise you to request a delay certificate and keep all the details of your trip, including the boarding documents for this delayed EasyJet flight. Indeed, this certificate will further legitimize your compensation claim.

A very important and somewhat unknown point is that to be eligible for compensation, you must take the original flight even if it is very delayed. If you refuse a flight, know that you are waiving your rights. In this situation, no recourse is possible. It is therefore better to let the airline handle fulfilling the transport contract you have made with them.

If your checked baggage is affected by the delay, it can also be the subject of a specific claim.

No fees to advance for the passenger

Indemniflight guarantees you “zero upfront fees” for the preparation and follow-up of your claim. If successful, we will retain a 35% commission on the compensation received from the airline. Handling your case is free for you, but not for our team. Your case is processed with the help of competent lawyers and legal experts who, using your information and analyzing it, represent you against the EasyJet airline.

This commission is in compensation for the services we provide to you. If your case is rejected, you will not have to pay anything because we only take a commission in case of success. A delayed EasyJet flight is not a small matter. But, all you need to do is entrust your claim to a team of experts to get the outcome you deserve.

Indemniflight offers complete assistance to help you obtain a refund, even in complex situations involving multiple connections.

A win-win partnership to get your flight compensation

By entrusting the management of your compensation claim to Indemniflight, you are choosing the “no win, no fee” option. It’s a win-win partnership because our service is only charged when you are compensated. Our success-based commission policy encourages us to fully invest in each passenger’s case affected by an EasyJet delay.

Please note that our service also covers issues related to delayed or lost luggage during your trip. We also look into last-minute cancellations to provide you with the best possible assistance.

It is possible that communication with EasyJet regarding a delay may not lead to an amicable solution. When we are convinced that your case is valid, we do not hesitate to involve a lawyer specialized in air transport law to repair the damage you have suffered (at no cost to you).

You now know who to turn to if you wish to receive compensation for a delayed flight with EasyJet! So, submit your claim now on our platform!